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TwitterA while back, I did a customer service review of a Best Buy experience. You can read the whole sordid tale but the bottom line is, there was a serious lack of listening. I don’t know if it was an ear wax problem, a loss in translation, or just a complete misunderstanding…but it didn’t go [...]
Archive for the ‘Follow Ups’ Category
Best Buy (THE FOLLOW UP) – SHHH, I’m Still Not Listening to You
June 3rd, 2010 
Russel 
Posted in Follow Ups 
Tags: Best Buy, Business, Canada, customer service, Gift card, Lacouvee, listening, Restaurant, Samuel's by the Park, Shopping, Twitter, U.S. 
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