I always love when someone HAS to tell me a great customer service story. You know why? It never happens. OK, maybe once or twice but the “norm” is to be dissatisfied. That’s why when Sean Smith said he had a tale to tell, I had to give him a forum to share.
“Once in a while you get customer service that leaves you sitting there just saying “wow”. I’m not talking about one offs, either. I am talking the “this-is-just-the-way-we-do-it” customer service. Over the past couple of months, I have been experiencing that kind of service and it is well worth sharing.
It starts with a Peer Recommendation