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TwitterWe all get to a point in our lives where health moves up the list of priorities. I remember getting what I thought was a full physical when I was in my early 30s, only to be told by the doctor that certain uncomfortable procedures weren’t done until I was 40 (like how non-specific I’m [...]
Posts Tagged ‘Health’
LifeLabs on Customer Service Life Support
May 31st, 2011 
Russel 
Posted in My Reviews 
Tags: BioBC, Biomedical, check up, Doctor's office, Health, lifelabs, Medical Laboratory Services 
No Comments »“Don’t Fake Sincerity,” He Asked Sincerely
August 31st, 2010 Russel There’s the old line, “if you can’t be sincere, fake it.” Pretty please don’t. Customers can tell. I recently went to a Shoppers Drug Mart to buy some stationary. Once at the till, the cashier did all the usual things wrong: no eye contact, no smile, lack of interest. I was going to chalk it [...]
K.I.S.S. – Keep it Social Stupid
August 9th, 2010 Russel Engage. Engage. Engage. I’m not trying to push anyone into getting married. What I’m doing is begging, pleading with businesses to interact and get to know their customers. This can be as simple as connecting over the cashier counter or getting to know your community over online channels. These are your people…your “tribe.” Your customers [...]
Posted in My Tips Tags: Advice, Business, Community, connect, customers, engage, Health, Marriage, Mental Health, relationship, Social media, Social network No Comments »“Lathered Up” QUALITY CHECK from Rocky Mountain Soap Company
June 24th, 2010 Russel I asked Rocky Mountain Soap Company, a retail store in the Mayfair Mall in Victoria B.C., about their idea of customer service and how to turn bad to good. 1) In one or two sentences, define good customer service according to Rocky Mountain Soap? Great customer service is all about adding value to the customer’s day [...]
Posted in Quality Check - Q&As for Business Tags: Business, customer service, Health, Mayfair Mall, Retailing, Rocky Mountain Soap Company, Sales, sell, Shopping, Soap, solve No Comments »