Below you will find sample annotations writing annotated bibliography, each with a different research project. Remember that the annotations you include in your own bibliography should reflect your research project and/or the guidelines of your assignment. As mentioned elsewhere in this resource, depending on the purpose of your bibliography, some annotations may summarize, some may assess or evaluate a source, and some may reflect on the source’s possible uses for the project at hand. Some annotations may address all three of these steps. Consider the purpose of your annotated bibliography and/or your instructor’s directions when deciding how much information to include in your annotations.
The Ultimate UPsell: Add Humanity

The Ultimate UPsell: Add Humanity

The customer experience is an emotional experience. And the best UPsell for your customers is to add humanity: increasing retention, lowering churn and nurturing long term growth. Learn how you and your business can make those customer connections; humanize your brand; and build customer trust.

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