It’s “twofer” week four for Getting Engaged – Online, in Life and at Work. Doug Brown from Copeland Communications was nice (and brave) enough to join us as our first guest. In fact, we were on such a roll, we decided to do two shows with Doug.
For the first show, we discussed whether Twitter allows for true engagement? This topic sprang from Doug’s blog post and posed question, “Is the answer to double the number of characters you can use on Twitter?”
What do you think?
For the second show, creatively called “4.5”, we touched on a topic Doug is very passionate about: the argument on whether you should speak as an individual or as your company. I’ve heard a few arguments on this but I’m inclined to agree with Doug and Yukari on this one.
Do you need more room to express yourself on Twitter to engage with your customers? Other businesses?
Do you blog as a person or as the company you represent? Which is the best way to engage with customers?