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  • Tag Archives: one star review

one star review Articles

online ratings google yelp facebook

How to Answer an Angry One Star Review

Online Reviews. Google, Yelp, TripAdvisor, Facebook, Local Search Directories like City Search…there are lots of opportunities for your customers to share their first, 3rd or last impression of your business. These can be extremely helpful for a few reasons: Correct misinformation. Demonstrate you’re listening and you care Find out and address issues before they become ISSUES Mend…

Russel Lolacher
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On Instagram

  • Theres power in knowing your brand and customers well Once
    3 months ago by theupsell There’s power in knowing your brand and customers well. Once you know that, you know how to communicate with them, even if it’s got some edge. . . .  #customerexperience   #branding   #brand   #cx   #signage   #signs   #customer   #salon   #beautysalon   #communication   #customercommunication   #community   #customers   #messaging   #selfawareness 

ICYMI

  • department store inconsistent

    CX Storytime Tale of A Delivery Most Foul

    August 15, 2018
    No Comment
  • Transportation route

    BC Ferries: Courage Under Fire

    October 16, 2009
    3 Comments

  • Head and Shoulders Shampoo Was Right: First Impressions are Important

    March 2, 2011
    7 Comments

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