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  • Tag Archives: one star review

one star review Articles

online ratings google yelp facebook

How to Answer an Angry One Star Review

Online Reviews. Google, Yelp, TripAdvisor, Facebook, Local Search Directories like City Search…there are lots of opportunities for your customers to share their first, 3rd or last impression of your business. These can be extremely helpful for a few reasons: Correct misinformation. Demonstrate you’re listening and you care Find out and address issues before they become ISSUES Mend…

Russel Lolacher
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On Instagram

  • Theres power in knowing your brand and customers well Once
    1 month ago by theupsell There’s power in knowing your brand and customers well. Once you know that, you know how to communicate with them, even if it’s got some edge. . . .  #customerexperience   #branding   #brand   #cx   #signage   #signs   #customer   #salon   #beautysalon   #communication   #customercommunication   #community   #customers   #messaging   #selfawareness 

ICYMI

  • Twitter customer service channel

    Twitter is Dead, Long Live Twitter (Ask your Customers)

    April 10, 2017
    No Comment
  • impatient theatre goers wait for the film to start

    Lights! Camera! WTF! – Guest Post from Jason Whyte

    August 20, 2010
    7 Comments
  • mission statement

    Benefits and Dangers of a Vision Statement

    October 24, 2016
    No Comment

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