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  • Tag Archives: one star review

one star review Articles

online ratings google yelp facebook

How to Answer an Angry One Star Review

Online Reviews. Google, Yelp, TripAdvisor, Facebook, Local Search Directories like City Search…there are lots of opportunities for your customers to share their first, 3rd or last impression of your business. These can be extremely helpful for a few reasons: Correct misinformation. Demonstrate you’re listening and you care Find out and address issues before they become ISSUES Mend…

Russel Lolacher
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On Instagram

  • Theres power in knowing your brand and customers well Once
    6 months ago by theupsell There’s power in knowing your brand and customers well. Once you know that, you know how to communicate with them, even if it’s got some edge. . . .  #customerexperience   #branding   #brand   #cx   #signage   #signs   #customer   #salon   #beautysalon   #communication   #customercommunication   #community   #customers   #messaging   #selfawareness 

ICYMI

  • Clipper Ferry

    The Clipper Ferry: Slow Boat to Seattle…and Back to Victoria

    December 2, 2009
    1 Comment
  • customer relationships

    Why You Need to Treat Your Business Relationships Personally

    September 4, 2017
    1 Comment
  • Lack of customer care

    CX Storytime Tale of The Couch with Abandonment Issues

    November 3, 2018
    No Comment

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